Customs clearance
A licensed customs broker: import, export and transit declarations, HS codes, certificates and permits. We calculate duty and VAT before the cargo leaves.

We are a licensed customs broker and file the declaration in your name ourselves. Send us the invoice and a description of the goods before they leave: we pick the HS codes and work out the duty and VAT in writing. That way you know what you will pay at the border while the goods are still with the seller.
What the service includes
- Choosing the HS code for each product
- Working out duty and VAT before the cargo leaves
- Filing import, export and transit declarations
- Obtaining conformity, hygiene, phytosanitary and veterinary certificates
- Attending the customs inspection on your behalf
- Keeping the cargo in our bonded warehouse until it is cleared
Fees
| Service | Fee | Time |
|---|---|---|
| An import or export declaration | from ₼120 | 1 working day |
| Choosing an HS code | ₼30 per item | 1 working day |
| Working out duty and VAT | included in the declaration fee | 1 working day from receiving the documents |
| Storage in the bonded warehouse | 5 days free, then ₼1.20 per pallet a day | until the cargo is cleared |
| Certificates and permits | each document is priced in the quote | 3–10 working days |
| Attending an inspection | included in the declaration fee | the day of the inspection |
You pay duty, VAT and state fees to the state budget yourself; our fee is separate from them.
How clearance goes and how long each step takes
| When | What we do | Time |
|---|---|---|
| Before the cargo leaves | We pick the codes from the invoice and the product description and work out duty and VAT | 1 working day |
| Before the truck reaches the border | We lodge the advance import declaration electronically | 2 hours |
| When the cargo reaches Baku | We take it into the bonded warehouse and count the pieces | the same day |
| Once the duties are paid | We file the declaration and obtain the release | 1 working day |
| If customs orders an inspection | We present the cargo and sign the inspection report | 1 more working day |
| After the release | We deliver to your warehouse or hand the cargo over at the terminal | the same day |
Documents you need
For import
- The contract with the seller
- The commercial invoice and the packing list
- The transport document: CMR, bill of lading, air waybill or SMGS
- A certificate of origin, if there is one
- A conformity, hygiene or phytosanitary certificate, depending on the goods
- The company’s tax registration certificate and a power of attorney for the broker
For export
- The contract with the buyer
- The commercial invoice and the packing list
- The certificate of origin: we arrange it
- A phytosanitary or veterinary certificate for food and plant products
- The company’s tax registration certificate and a power of attorney for the broker
Frequently asked questions
How much duty and VAT will I pay?
It depends on the HS code, the customs value and the country of origin. Send us the invoice and a description of the goods, and within 1 working day you get the amount for each product in writing.
Another carrier brought my cargo. Will you clear it?
Yes. Our brokers work at the Baku terminal, the port of Alat and the Ganja and Nakhchivan branches. The fee is the same: from ₼120 per declaration.
What if customs disagrees with the code you chose?
We back the code with the product’s composition, its purpose and the maker’s documents. If customs assigns another code, we recalculate the payments the same day and tell you; there is no charge for choosing the code again.
I am a private person receiving a parcel from abroad. Can you help?
Yes. Your identity card and the order receipt are enough. We tell you the amount due before filing the declaration and go ahead once you agree.
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Describe your cargo and get a price within 2 working hours
From where to where, what it is, its weight and its size: those four are enough. The freight desk answers on weekdays, 09:00–18:00.
Call centre: every day 09:00–20:00