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An e-services portal for a state agency

23 services online: signing with ASAN İmza, data exchange over e-⁠gov, deployed in the agency’s data centre.

Client
The general contractor of a state agency
Industry
Public-sector contractors
Went live
October 2022
Duration
14 months
Team
16 people
A woman fills in an online application on a laptop by the window

What was there

Most of the agency’s services ran on paper applications, and the few online ones sat on separate sites. The general contractor needed the portal, the integrations and the operations from one team.

What we built

  • A portal and personal account in Java and React, 23 services
  • Sign-in and signing of applications with ASAN İmza
  • Certificates fetched automatically from other agencies over e-gov
  • A review panel for the agency’s staff
  • Kubernetes in the agency’s data centre, load tests in k6, 24/7 support

Results

  • 1.2m

    applications sent through the portal

    2025

  • 23

    services online, up from 6

    2022–⁠2025

  • 3 h 10 min

    unplanned downtime over the whole year

    2025

The client’s words
Adding a service is now an ordinary task, not a project: two or three sprints.

Project Lead at the general contractor, the general contractor of a state agency

Technologies

  • Java, Spring Boot
  • React
  • Oracle Database
  • Kubernetes
  • GitLab CI
  • k6

Services

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