A shipment tracking portal and a drivers’ app
Clients see where their cargo is on the portal; drivers send documents and photos from the app.
- Client
- A freight forwarder on the Georgia and Caspian routes
- Industry
- Logistics and warehousing
- Went live
- May 2023
- Duration
- 9 months
- Team
- 8 people
What was there
Clients made more than 300 calls a day to ask where their cargo was. Delivery papers reached the office 3 to 5 days later, and invoices were late by as much.
What we built
- A client portal in React: shipments, stages, documents
- A drivers’ app in Kotlin: GPS, photos, e-signature, works offline
- A tracking service in Go taking 40,000 positions an hour
- Integration with the accounting system: an invoice after delivery
- Alerts to dispatch for shipments at risk of delay
Results
−46%
calls to dispatch
first 6 months
92%
of delivery papers uploaded the same day
2024
4 days → 1 day
from delivery to invoice
2024
Clients no longer call to ask where the truck is. When they do call, they have already looked at the portal.
Operations Director, a freight forwarder on the Georgia and Caspian routes
Technologies
- React
- Kotlin
- Go
- PostgreSQL
