· 5-minute read
How much speed does a family need? Count the evening hour
Choose a speed not by how many people live at home but by what runs at the same time in the evening, when everyone is in. The rule, and three families worked out.
Journal
Our engineers and support team answer the questions they hear most, with figures: speed, Wi-Fi, the kind of line, moving home.
· 4-minute read
Wi-Fi in a big flat: where the router goes and when you need mesh
Concrete and stone walls weaken a Wi-Fi signal fast. Our installers’ rules on where the terminal goes, the two bands and how many mesh units a flat needs.
· 4-minute read
GPON or FTTB: which line reaches your building, and the difference
Either way the fibre reaches the building. The difference is in the last metres: fibre into the flat, or copper cable. That is also what sets the top tariff.
· 3-minute read
Moving home without losing the line: when to tell us
The internet works at the new address 3 working days after the moving request. What to do before you pack, and what happens on the day.